Volunteer Roles and Duties

Door Volunteers

Our door volunteers are responsible for creating a welcoming and positive environment for guests. In this role, you are the first to make a good impression on our guests – truly a critical role!

You must be friendly and approachable: Smile warmly and make eye contact with guests as they approach.  Show genuine interest in their presence and make them feel welcome.

You must be knowledgeable: Be familiar with the club’s offerings and upcoming events so you can provide information and answer questions.

You must be organized and efficient: Arts on View has systems in place in order to keep the process as smooth as possible.  As a volunteer, you will be supported by paid staff and other volunteers with advanced experience.

You must be flexible:  Be prepared to handle unexpected situation such as VIP guests or groups, emergencies, or other surprises.  It is important that you can stay calm and be solutions-oriented.

Overall, your goal as a door greeter is to create a positive first impression for guests and set the tone for their experience at the club.  With a friendly, knowledgeable, and efficient attitude, you can help guests feel welcome and ensure their first impression is a great one.


Hermann’s Jazz Club

Shift:  5:30 pm (before doors open) to 7:15 pm (when the show is underway and no further guests are arriving.  You may be asked to watch the door for stragglers)

Duties include: scanning tickets, handling the seating chart, greeting guests and escorting them to their tables

Hermann’s Upstairs

Shift:  5:45 pm or 6:45 pm (depending on the time doors open) to 7:45 pm or 8:45 pm (depending on the time doors open)

Shift – Sunday Blues jam – 2:40 pm – to 4:30 pm

Duties include:  greeting guests, explaining venue information, assist with scanning tickets or checking names on the paid ticket lists.  Volunteers in Hermann’s Upstairs are supported by paid staff who handle card and cash transactions, check identification, and provide venue security.

To show our appreciation:

Volunteers may remain after their shift responsibilities end to enjoy the event.

Volunteers receive 50% off food purchases, and $2.00 of drinks on the day of their volunteer shift.  Non-alcoholic beverages are free.  It is expected that alcohol wil not be consumed during a volunteer shift.  No discount on food or beverage for friends/guests/partners.

What we expect from volunteers:

Volunteering can be an incredibly rewarding and impactful experience, but it is important to understand that it is also a commitment.  When you agree to a volunteer shift, you are agreeing to show up at a specific time and fulfill specific responsibilities to the best of your ability.

If you are interested in becoming a part of our volunteer program, please email info@hermannsjazz.com.  Thank you!